ao3commentoftheday:
Thank you for sharing such a lovely thought with us
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I know you were probably mostly talking about the creators who share things there, but it was really nice to read this and see that it includes praise for the Archive itself too. It can get really discouraging at times to see so much negativity towards the site – and maybe as part of the Support team I see this more than most of our volunteers, except maybe the Abuse team, but I think we all experience it to some degree just because we are all fans existing in fannish spaces online. Some days it feels like I go online and there’s a hundred more tickets and posts telling us how we’ve screwed something up, or how we need to improve, or how it’s our fault that fandom is behaving in a certain way, whatever the current crisis of the day is.
It can be hard for people to find the motivation to keep going at times, which is a real struggle for a site that is run purely by volunteers – we’re not getting paid to deal with this, we do it because we want to help, or to give something back to fandom, or because we feel like it’s important that AO3 continue to exist and grow.
It’s not the same, exactly, but imagine if for ten years you wrote a fic. And it was huge and time-consuming and took up a lot of your skill and effort to create it – you worked on it every day, around all your other commitments. And it wasn’t perfect, so you keep trying to improve it, because even though nothing is ever perfect, you want it to be as good as it can. You knew you weren’t going to get paid for it, or get anything in return other than a sense of pride or accomplishment or the well-wishes of your followers. And then what you get for feedback is a steady stream of “this story sucks” and “you really screwed up in Chapter 27″ and “well it’s not bad I guess but I wish it was actually something else” and “when are you going to update?”
And there are nice comments in there too, sometimes! And even ones that have a critique might also include a compliment, or a thanks for your hard work! So you look for those and try to focus on the positives to keep yourself going. Sometimes that’s all you can do.
Did you know we keep a section of our internal wiki to store the nice feedback we get (anonymized, of course) so that any of our volunteers can go look at it when they’re feeling discouraged or need a pick-me-up? I mean, it makes sense, because a lot of us are also authors, and that’s something I know plenty of authors do – have a file or a doc with the comments that have cheered them up, so that they can look back at them when they’re struggling.
Anyway, all this is to say, thank you for your kind words, they mean a lot to me, and today they’re helping me to keep on working on this big, ridiculous, fantastic, imperfect, beautiful site.
From all the authors and readers who have ever (or will ever) used AO3. It really is an amazing site, and I’m so grateful that it exists.